for critters Certified Equine Therapist

RAPID NFR Specialist, RMT and

Pain Management Specialist


Cancellation / Miss  Policy

All Bookings


Please understand that therapists only get paid when they deliver a service . . . missed appointments are costly and prohibits other clients from being catered to. This policy will also help Wanda to continue to travel great distances at a minimal mileage fee to help serve clients and their animals.


A cancellation fee will apply with less than 24 hours notice to cancel a booked appointment or from the day before Wanda will leave home to work based out of another location. A miss fee will apply for failing to attend a booked appointment without cancellation. The cancellation charge will be ½ of the scheduled session fee and the miss charge will be the full scheduled session fee. The full fuel mileage fee (estimate or actual if known) will also be added if applicable. The total will be invoiced (mail and / or email) and payable immediately.